Terms of Service

Trash Panda Roll Off Dumpsters – Terms & Conditions

1. Service Agreement

Trash Panda Roll Off Dumpsters (“Trash Panda,” “we,” “our”) provides dumpster rental and waste hauling services to residential and commercial customers throughout Greene County, Missouri, and surrounding areas. By scheduling or paying for a rental, you (“Customer”) agree to these Terms and Conditions.

Deliveries are typically made on the scheduled date. For same-day swaps or pickups, please call us at least 8 hours in advance. A same-day service fee may apply if shorter notice is given.

2. Fees & Payments

Payment is due at booking unless otherwise arranged in writing. Customer agrees to pay all rental charges, overages, additional days, prohibited item charges, and any applicable fees associated with the rental.

If Customer provides a payment method to be stored on file or otherwise authorizes recurring or subsequent charges, Customer authorizes Trash Panda Roll Off Dumpsters to process those approved charges as they become due.

Any balances remaining unpaid after thirty (30) days from invoice date shall accrue interest at 1.5% per month (18% annually), calculated on the unpaid balance until paid in full. Customer agrees to reimburse reasonable collection costs, filing fees, service fees, court costs, and related expenses incurred in collecting delinquent balances to the extent permitted by law.

3. Additional Fees

Additional charges may apply in the following cases:

  • Same Day Service: $50.00

  • Additional Days: $25.00 per extra day beyond the agreed rental period

  • Relocation Fee: $100.00 per move (requires 24-hour notice)

  • Inaccessible Dumpster or Missed Pickup: $100.00 return-trip fee

  • Pickup Delay Requested by Customer: $100.00

  • Prohibited or Hazardous Items: $75–$200 per item or actual disposal cost (whichever is higher)

  • Overweight Loads: Charged per published rate; off-loading may be required if over legal weight limits

4. Dumpster Placement & Responsibility

Customer must provide a clear, level area that can handle the dumpster’s weight.

Trash Panda is not responsible for any damage to driveways, pavement, lawns, or underground systems caused by placement or pickup.

Once placed, the dumpster must not be moved by anyone other than Trash Panda Roll Off Dumpsters.

5. Loading Guidelines

Load level with the top rail — nothing sticking out or above the sides.

  • No liquids, hazardous materials, or other prohibited items (see list below).

  • Customer is fully responsible for the dumpster’s contents until pickup and disposal.

  • Overfilled dumpsters may be partially unloaded on-site at Customer’s expense to meet safe transport requirements.

6. Acceptable vs. Prohibited Waste

✅ Acceptable Waste:

Non-hazardous construction, remodeling, and cleanup debris — such as:

wood, drywall, roofing, furniture, carpet, yard waste, plastic, metal, and general household junk.

❌ Prohibited Waste:

Do not load the dumpster with any of the following:

Tires, batteries, paint, oil, fuel, or other flammable liquids

  • Hazardous or toxic materials

  • Electronics (TVs, monitors, etc.)

  • Appliances containing Freon

  • Asbestos, chemicals, or medical waste

  • Drums, barrels, or containers with residue

Trash Panda reserves the right to inspect and refuse any load containing restricted materials. Any rejected items will be left on-site and billed accordingly.

7. Customer Responsibilities

Provide safe, unobstructed access for delivery and pickup.

  • Maintain a minimum 15 feet of clearance overhead from wires or tree branches.

  • Obtain any required city or property permits for placement.

  • Do not use machinery or compactors to crush materials inside the dumpster.

  • Be responsible for any loss, damage, or misuse of the dumpster while in possession.

  • Ensure all waste is within weight limits; overweight dumpsters may incur additional charges or be refused service.

8. Liability & Indemnification

Trash Panda Roll Off Dumpsters is not responsible for damage to surfaces, driveways, lawns, or underground utilities.

Customer agrees to hold harmless and indemnify Trash Panda Roll Off Dumpsters, its owners, and employees from any damage, claims, or injury related to dumpster placement or use, except in cases of proven negligence.

9. Unavoidable Casualty

Trash Panda is not liable for service delays due to weather, traffic, road closures, strikes, equipment failure, or any event outside our control.

10. Governing Law

These terms are governed by the laws of the State of Missouri. Any disputes will be handled in Greene County Circuit Court.

11. Agreement

By ordering, paying for, or signing the rental agreement, the Customer acknowledges and agrees to these Terms & Conditions.